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Leading At
Speed Of
The Customer

One

Develop deep understanding and skills to drive customer-obessed-obsessed businesses

Two

Understand and apply 'At the speed of the customer' agility flywheel to your business

Three

Develop skills to shape strategy, business models, technology roadmap, work redesign, design thinking and leadership

About

What do companies that are disruptive over a long period of time do differently? This course helps leaders understand, learn and apply the three elements of disruptive agility to reimagine their business - Intersections, Interfaces and Insights.

This course is based on research of disruptive companies across North America, Europe and Asia. 

This is a comprehensive business management courses that helps leaders understand shaping strategy, organization and leadership for an enterprise to be at the speed of the customer. 

'At The Speed of The Customer' is a research based model of three elements of disruptive agility - Intersections, Interfaces and Insights.

Meeting
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Lead At The Speed Of The Customer

The Best Ideas Come From Conversations ©

We listen to your business context and the challenges your leaders face. We will share ideas. We customize this course for your purpose. We will share insights and examples from our work with clients worldwide. 

Talk To Us

The Course Outline

The ​course is open to customization. We do so to the context of your company and specific focus areas or challenges. 

This course can be delivered all virtual or hybrid or in-person. 

1/ Innovation, Agility & Leadership Team Personality

  1. Understanding the agility model

  2. Link between agility and disruption

  3. Understanding personality as a collective

  4. Understanding innovation behaviours

  5. Preparing individual and collective behaviour plans

2 / Shaping Strategy At The Intersection Of Industries

  1. Transfer of Expectations

  2. Drivers of cross-industry disruptions

  3. State of conglomerate businesses

  4. Understanding new business models

  5. Can D2C thinking apply for all businesses

3 / Building Capabilities At The Intersection Of Expertise Areas

  1. David vs Goliath effect of expertise & technology

  2. Why & How of acquiring non-traditional expertise?

  3. Key technologies to watch

  4. Expertise areas for customers/end-user

4 / Intersection Of Future Of Work Elements

  1. Defining Future of Work

  2. Elements of Future of work

  3. Automation opportunity

  4. Approach to Augmented Workforce Planning

  5. Social and Policy impact of Future of Work

5 / Interfaces, Design and Economic Value

  1. Understanding interface economy

  2. Three elements of interface design

  3. Business impact of Simplicity

  4. Value of Design & Design Index

  5. Co-relation between interfaces and analytics

6 / Insights 

  1. Analytics as the first mile

  2. Connections VS Demographics Model

  3. Integrating physical+mental+digital flows

  4. Can data be valued for a balance sheet?

  5. Storytelling as a data science

This ​course is imagination-centric, design-centric, application-centric - hands a practice on reimagining your business. This is an intensive business management course for mid to senior leaders. 

Course
Faculty

We Are Explainers-In-Chiefs of The Future

On Forbes

Idea's Don't Die.

Companies Do.

On Fast Co.

Imagine.Design.

Prepare.Lead

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Hari Abburi

Core Faculty

The Global Futurist on Agility, Strategy & Leadership

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Talk To Us.

We listen to your business context and the challenges your leaders face. We will share ideas. We customize this course for your purpose. We will share insights and examples from our work with clients worldwide. 

Your Interest
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